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Privacy Policy

Privacy Policy for A Taste of The Hills Festival

Last Updated: 4 December 2023

Thank you for visiting A Taste of The Hills Festival's website.
This Privacy Policy outlines how we collect, use, and protect your personal information. By using our website, you consent to the terms described in this policy.

1. Information We Collect
1.1 Personal Information
We may collect personal information such as names, email addresses, and phone numbers when voluntarily submitted by visitors. This information is used solely for the purpose of communication and coordination related to A Taste of The Hills Festival.
1.2 Non-Personal Information
We also collect non-personal information, including but not limited to browser types, IP addresses, and cookies. This information helps us improve our website's functionality and user experience.
2. How We Use Your Information
We use the collected information for the following purposes:
2.1 To communicate with participants, sponsors, business partners, contractors, and volunteers.
2.2 To improve our website and tailor it to user preferences.
2.3 To comply with legal obligations.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent. However, non-personal information may be shared for statistical analysis and website improvement.
4. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage users to be aware when leaving our site and to read the privacy policies of any linked website.
5. Security
We implement a variety of security measures to protect your personal information. However, no online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies
Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser. We use cookies to understand and save user preferences for future visits.
7. Your Consent
By using our website, you consent to our privacy policy.
8. Changes to Our Privacy Policy
Any changes to our privacy policy will be posted on this page.
9. Contact UsIf you have any questions regarding this privacy policy, you may contact us at admin@atasteofthehills.com.au

Thank you for your trust in A Taste of The Hills Festival.

Terms & Conditions

please consider these terms of business

Terms and Conditions for A Taste of The Hills Festival
Last Updated: 4 December 2023
Thank you for visiting A Taste of The Hills Festival's website. These Terms and Conditions outline the rules and regulations governing your use of our website and participation in our festival. By accessing our website or participating in our festival, you agree to comply with and be bound by these Terms and Conditions.

1. Acceptance of Terms
By accessing or using our website, you agree to these Terms and Conditions and all applicable laws and regulations. If you do not agree with any part of these Terms and Conditions, you must not use our website or participate in our festival.

2. Festival Participation
2.1 EligibilityParticipation in A Taste of The Hills Festival is open to individuals who meet the eligibility criteria specified for each event. Event-specific eligibility criteria will be communicated through official festival communications and on our website.
2.2 Registration and Tickets: Participants may be required to register and obtain tickets for festival events. Registration details, ticket prices, and terms will be clearly communicated on our website. All registrations are subject to availability, and we reserve the right to refuse or cancel registrations at our discretion.
2.3 Code of Conduct: All participants are expected to adhere to a code of conduct that promotes a positive and respectful environment. Violation of this code may result in expulsion from the festival without a refund.

2.4 Refunds, Returns and Exchanges
2.4.1 Refunds: Full refunds are available up to 30 days before the event. After 30 days, refunds will not be issued.
2.4.2 Exchanges: Tickets are transferable. If you are unable to attend, you may transfer your ticket to another person.To initiate a transfer, please contact us to change the name and contact details on the ticket.
2.4.3 Event Cancellation: In the rare event of festival cancellation, every effort will be made to relocate the event to another date and time to accommodate this. Full refunds will be available if you are unable to attend.

2.5 Photography and Filming
2.5.1 Ownership and Usage Rights: A Taste of The Hills reserves the right to photograph and film festival events, activities, and participants. By attending the festival, participants grant the festival and its affiliates the irrevocable and unrestricted right to use, reproduce, and publish any photos or videos taken for promotional and marketing purposes.
2.5.2 Consent: By participating in A Taste of The Hills Festival, attendees consent to being photographed or filmed and acknowledge that these materials may be used by the festival without further approval.
2.5.3 Sharing on Social Media: Participants are encouraged to share their own photos and videos on social media platforms using the designated event hashtags #atasteofthehills #atasteofthehillsfestival. By using these hashtags, participants grant A Taste of The Hills Festival the right to access and use these photos for promotional and marketing purposes.
2.5.4 Tagging and Mentioning: Participants are welcome to tag A Taste of The Hills Festival's official social media accounts and mention the festival in their posts. By doing so, participants grant the festival permission to reshare, repost, or feature these tagged images on official festival channels.
2.5.5 Participants Rights to Opt-Out: Participants who do not wish to be photographed or filmed by A Taste of The Hills Festival or do not want their photos to be used by the festival for promotional purposes may request opt-out options by contacting the festival organisers.
2.5.6 Removal Requests: If a participant wishes to have a specific photo or video removed from festival materials, they may submit a written request to admin@atasteofthehills.com.au, specifying the content in question.

3. Intellectual Property
3.1 Website Content: All content on our website, including but not limited to text, graphics, logos, images, and audio, is the property of A Taste of The Hills Festival and is protected by copyright laws. Unauthorised use or reproduction of this content is strictly prohibited.
3.2 Festival Materials: Materials distributed or presented at the festival, including programs, brochures, and promotional materials, are the intellectual property of A Taste of The Hills Festival and may not be reproduced without permission.
3.3 User-Generated Content: By submitting content to A Taste of The Hills Festival, participants grant the festival a non-exclusive, royalty-free licence to use, reproduce, and modify the content for promotional purposes.
3.4 Trademarks: The name 'A Taste of The Hills’ Festival and associated logos are trademarks of our organisation. Participants are not permitted to use these trademarks for commercial purposes without express written consent.

4. Liability and Disclaimers
4.1 Limitation of Liability: A Taste of The Hills Festival and its organisers are not liable for any direct, indirect, incidental, consequential, or special damages arising out of or in any way connected with the use of our website or participation in the festival.
4.2 Festival Changes: We reserve the right to change, modify, or cancel festival events, dates, or venues at any time. In such cases, reasonable efforts will be made to notify participants in advance.
4.3 Assumption of Risk: Some festival activities may involve physical exertion or inherent risks. Participants acknowledge and assume all risks associated with their participation.
4.4 Force Majeure: In the event of circumstances beyond our control, such as natural disasters or government restrictions, A Taste of The Hills Festival reserves the right to modify, postpone, or cancel events. No refunds will be issued in such cases.

5. Privacy
Your use of our website and participation in the festival are also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection and use of your personal information.
5.1 Data Sharing: Participant information may be shared with sponsors, business partners, vendors, staff, contacts, or other persons for the purpose of coordinating festival activities. We do not sell or share participant data for marketing purposes.
5.2 Opt-Out Options: Participants can opt-out of receiving promotional emails by contacting our support team at admin@atasteofthehills.com.au

6. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of South Australia and, specifically, the Adelaide Hills region. Any disputes arising under or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts located in South Australia. 

7. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The most current version will be posted on our website.

8. Venue Release and Indemnification Clause
8.1 Venue Usage
8.1.1 Grant of Use: Stratton Events Pty Ltd, trading as A Taste of The Hills ("Event Organiser"), hereby acknowledges that it assumes all risks associated with the use of the venue located at 41 Waters Road, Mount George, SA, 5155 and The Academy of Dressage Pty Ltd (the "Venue") during the event hire period for A Taste of The Hills festival.
8.2 Release of Liability
8.2.1 Release: The land and venue owner, Barrie and Sarita Strattion, and The Academy of Dressage Pty Ltd (collectively, the "Venue Owners") are hereby released from any and all liability, claims, demands, actions, or causes of action arising out of or related to the event. Participants and all other persons attending or involved in the event expressly acknowledge and agree that no legal action can be taken towards the Venue Owners for any event-related matters.
8.3 Indemnification
8.3.1 Indemnification: The Event Organiser agrees to indemnify, defend, and hold harmless the Venue Owners from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorney's fees) arising out of or related to the event or the use of the Venue during the event hire period.
8.4 Compliance with Laws
8.4.1 Compliance: The Event Organiser agrees to comply with all applicable laws, regulations, and permits in connection with the event.

9. Miscellaneous
9.1 AccessibilityA Taste of The Hills Festival is committed to providing an accessible and inclusive experience for all participants. If you have specific accessibility needs, please contact our accessibility coordinator at admin@atasteofthehills.com.au